IF YOU HAVE AN OPEN CREDIT/BALANCE BUT CAN'T APPLY THE INVOICE USING THE AR 03 IS BECAUSE THE INVOICE IS UAREFTLD/CAREFTLD.  


UAREFTLD/CAREFTLD NEED TO BE  PROCESSED MANUALLY


1) FIND THE JOURNAL THAT NEEDS TO MANUAL INVOICE APPLIED (CUSTOMER PAYMENT JOURNAL AND SELECT IT




2) Select "Enter customer payment"



  • transaction: copy the voucher number listed in Global transactions - this is important.  If you enter this first the customer number will be populated. - validate it 
  • Customer:  Customer number from the original invoice - Global transaction
  • payment date: the Deposit date as per the journal description 
  • payment reference:  Check number, the deposit number, payment number etc
  • Deposit Slip:  ALWAYS YES
  • Amount: enter the amount.  If the amount is a credit enter it with the minus sign (-)
  • Currency: Check the currency
  • Description: Copy and paste the description from the customer payment journal 
  • Method of payment: NON_LB 
  • Bank: select the same bank listed on the customer payment journal header





Once everything is completed - check the work!! and click "save in journal"


DO NOT FORGET THE VOUCHER NUMBER




once you are done, go to the journal and enter the financial dimensions for each invoice that was processed